Below we've shortlisted the most common questions and concerns our clients have before and during purchase with us. If we've perhaps missed any, please feel free to email is directly at:
Generally order turnaround for stocked items is approximately 3 - 5 working days. You will receive a tracking number via email once your item ships.
Depending on the floor surface in whicn your rug is being laid on, it may benefit from the use of Foxi Anti-Slip underlay - it works wonders! Find it in our 'Care & Accessories section.
We are in the process of manufacturing our own bottled treatment spray. Although not readily available at the moment, we hope to have this completed in 2020.
At present we do not offer a showroom for public visits, so we do our best to show you as many detailed photos of our products as possible.
Take a look at our 'RUGHAUS Care Guide', found in the footer of our website below.